Indian Railways has made it easier to track the live status of a train on WhatsApp for the users with hassle free. The Railways recently announced that all information with regards to the train queries could be accessed with the help of WhatsApp. With this new feature, now the passengers can check train live status over the WhatsApp and make provisions beforehand.
The Indian Railways department, has partnered with the travel startup MakeMyTrip which will provide live WhatsApp status updates of trains, which also includes the information about train timing, booking status, cancellation and the platform number on which the train will arrive, all this information over the WhatsApp.
So, how do you avail this facility with an ease?
- First of all a user need to save the phone number 7343989104 with the name as MakeMyTrip, on their mobile phone.
- When an update is required, send the number of the train to the number above on the Whatsapp simply.
- If the railway server isn’t busy, then user can expect a response, with the details of the respective train, just within 10 seconds of making the request with an ease.
- User can also please check for the two blue ticks, so, that they can came to know that the message was delivered and read successfully, and do ensure that phone is connected to the internet as well.
The railway has also provided a free of cost number of 139 line, which people call to find out train statuses, and comes close on the heels of other initiatives, which have made the lives of passengers, easier.
The railways have received several complaints from passengers over information on train status. Trains often run late because of many reasons it might be a signal failure, accidents and fog. Some trains are cancelled but passengers remain in the dark.